Refund Policy

Effective Date: 26-04-25

At Rahmatullah & Co. Law Firm, we are committed to providing high-quality legal services with professionalism, transparency, and integrity. Please read our Refund Policy carefully to understand your rights regarding payments and refunds.

1. General Policy on Refunds

Due to the nature of legal services, all fees paid to Rahmatullah & Co. Law Firm are generally non-refundable once work has commenced. When you engage our firm, resources, time, and expertise are dedicated specifically to your case, making refunds impractical after service initiation.

2. Eligibility for Refunds

Refunds may only be considered under the following exceptional circumstances:

  • Service Not Rendered: If no substantial work (such as research, drafting, filings, or legal advice) has been performed after the fee payment.

  • Duplicate Payment: If a client mistakenly makes a double payment for the same service.

  • Firm-Initiated Cancellation: If Rahmatullah & Co. Law Firm is unable to provide the agreed-upon service due to internal reasons, and no work has begun.

All refund requests will be reviewed on a case-by-case basis.

3. How to Request a Refund

To initiate a refund request, please contact us via email at [Email Address] within 7 days of the payment date.
Include:

  • Full Name

  • Payment Date

  • Payment Amount

  • Service Description

  • Reason for Refund Request

Our team will review your request and respond within 10 business days.

4. Non-Refundable Cases

Refunds will not be provided in cases including, but not limited to:

  • Change of mind after legal services have commenced;

  • Dissatisfaction with the outcome (as no legal outcome can be guaranteed);

  • Failure to provide necessary documentation or cooperation from the client;

  • Delays caused by courts, third parties, or government agencies.

5. Processing of Approved Refunds

If a refund is approved, it will be processed using the original method of payment within 15 business days.
Please note that financial institutions may take additional time to reflect the refunded amount.

6. Changes to This Refund Policy

Rahmatullah & Co. Law Firm reserves the right to amend this Refund Policy at any time.
Any changes will be updated on this page with a new effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.